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  1. How long is the Green Transporter warranty period?



    2. Green Transporter products offer a 30 days warranty period depending on the model you purchase.
    Warranty claims must be declared within the warranty period to be valid.

  2. How long does it take to charge a Green Transporter battery?

    Charging takes between six and ten hours depending on the model to be charged. Green Transporter scooters all include a "Smart Charger" that constantly monitors the battery to meet its current charging needs. Smart Chargers are equipped with an LED indicator that will change colors to notify you when the unit is fully charged. You cannot over charge the Green Transporter moped battery and it does not have a memory so it can be charged without draining completely.

    3. If a problem occurs after the warranty has expired, please contact a Customer Service Representative for any replacement part needs.
    Contact Customer Service by e-mailor by calling us at (760) 479-1888. You can also fax any questions you may have to (760) 632-7232

  3. What are the laws for E- Scooters?



    4. Laws vary from City to City and State to State and there are Federal laws as well.
    Consult your local law enforcement agency for current laws and vehicle codes.

  4. Do I have to charge the batteries before riding the first time?

    Green Transporter's line of electric vehicles come partially charged. We recommend that each unit be fully charged before operating for the first time.

  5. Does my Moped have to be in the off position when charging?



    6. For the fastest and most efficient charging,your electric vehicle should be in the off position while charging.

  6. What should my tire pressure be at?

    For your electric vehicle to perform to its optimum level the tire pressure needs to be inflated to 35 PSI for non-airless tires

  7. Why does my electric vehicle make a constant beep?

    The constant beep is the signal to charge the battery. Please charge the unit when a constant beep is heard.

  8. Does Green Transporter have Technical Support?

    Green Transporter has three Customer Service Representatives and three Service Mechanics dedicated to Technical Support and Customer Care.

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